This annual contract provides customers with 24X7 technical support, software release, online support, Junos Space Service Now and same day 4-hr parts DELIVERY. SD support is subject to availability and needs advanced approval. Please provide detailed configuration and site locations to confirm availability of Service..
Security Solution Review & Verification. PS works with the customer*s engineering and/or operations team to review and validate their security design against the feature sets of Juniper products software. Alternate approaches to the design that can benefit further from a Juniper feature set perspective will be recommended..
Technical Assistance Center support for customers without a service agreement. This time and materials service can be obtained after standard business hours, weekends, and holidays. Best effort, no priority status on request. P.O. required at time of a.
Technical Assistance Center support for customers without a service agreement. This time and materials service can be obtained during standard business hours, 8:00am to 5:00pm Customer Local Time, Monday through Friday. Best effort, no priority status on.
Technical Assistance Center support for customers without a service agreement. This time and materials service can be obtained after standard business hours, weekends, and holidays. Best effort, no priority status on request. P.O. required at time of a.
Technical Assistance Center support for customers without a service agreement. This time and materials service can be obtained during standard business hours, 8:00am to 5:00pm Customer Local Time, Monday through Friday. Best effort, no priority status on.