Categories | SMARTnet HW replacement with engineer |
Cisco Service Code | 3OSP |
HW replacement with engineer | Yes |
With IPS | No |
Hardware Replacement | Yes |
Hardware Installed | Yes (Onsite) |
Hardware SLA | 24x7x4 |
Cisco TAC Support | Yes (24x7) |
Software Access | Yes |
Cisco.com resources | Extended access |
IPS Signatures (as available) | No |
Minor Upgrades | No |
Major Upgrades | No |