Proactive Engineering Resource Five Day Service for Alcatel-Lucent Network solutions. Five (5) days onsite to be used within a twelve (12) month period..
Proactive Engineering Resource Sixty Day Service for Alcatel-Lucent Network solutions. Sixty (60) days onsite to be used within a twelve (12) month period..
Proactive Engineering Resource Platinum Service. This service provides on-site Alcatel-Lucent Professional Services for five (5) consecutive days per month by customer appointment. Appointments must be made a minimum of three (3) weeks in advance). Travel and expenses are included with this service..
Proactive Engineering Resource Five Day Remote Service for Alcatel-Lucent Network solutions. Five (5) days remote to be used within a twelve (12) month period..
Proactive Engineering Resource Sixty Day Remote Service for Alcatel-Lucent Network solutions. Sixty (60) days remote to be used within a twelve (12) month period..
Proactive Engineering Resource Twenty Day Service for Alcatel-Lucent Network solutions. Twenty (20) days onsite to be used within a twelve (12) month period..
Proactive Engineering Resource Gold Service. This service provides on-site Alcatel-Lucent Professional Services for five (5) consecutive days per quarter by customer appointment. Appointments must be made a minimum of three (3) weeks in advance). Travel and expenses are included with this service..
Proactive Engineering Resource Twenty Day Remote Service for Alcatel-Lucent Network solutions. Twenty (20) days remote to be used within a twelve (12) month period..
Resident Professional Services Engineer Service - Data. This service provides one (1) year of a full-time Alcatel Professional Services Engineer on-site at a customer location to perform activities related to Alcatel data products. Lead time to begin this services is ninety (90) days from the date of purchase. The purchase of this service must be approved by the Director of Professional Services..
