U8L21E
HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components ne .... More >
HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.Each HP Proactive Care Service level includes problem prevention and incident management support for hardware and software products. For each HP Proactive Care Service level, HP provides all the core problem prevention service features. The HP Proactive Care portfolio also offers the same three service levels with the inclusion of hardware defective media retention (DMR) and comprehensive defective material retention (CDMR) as additional optional service features.
- Product Overview
- Specification
Product Overview
| Part Number | U8L21E |
| Product Short Description | HPE 3Y PC CTR wCDMR c7000 w/OV SVC |
| Product Line | PointNext |
| Product Family | Value Compute Services 96, 9Y, H1 |
| Product Series | High - Proactive Care - FIXED |
| Product Model | High - Blade Genl - PC - FIXED |
| PL | 96 |
| List Price(USD) | $4607.00 |
Technical Specifications
Equipment
- Class of Equipment
- System cabinets
Header
- Compatibility
- PC
- Manufacturer
- Cisco
- Packaged Quantity
- 1
- Product Line
- HPE Proactive Care
- Model
- Call-To-Repair Service with Comprehensive Defective Material Retention
- Brand
- HPE
Service
- Support Details Type
- Technical support
- Support Details Service Included
- Phone consulting
- Support Details Location
- On-site
- Support Details Full Contract Period
- 3 years
- Support Full Contract Period
- 3 year(s)
Service & Support
- Type
- Extended service agreement
- Location
- On-site
- Service Included
- Parts and labor
- Service Availability
- 24 hours a day / 7 days a week
- Repair Time
- 6 hours
Service & Support Details
- Distance from Customer Site
- 50 miles
- Repair Time
- 6 hours
- Service Availability (Hours a Day)
- 24 hours a day
- Service Availability (Days a Week)
- Monday-Sunday
- Response Time
- 2 hours