U2JJ4PE
HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-p .... More >
HP Foundation Care Service (HP Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HP technical resources work with your IT team to help you resolve hardware and software problems with HP and selected third-party products. For hardware products covered by HP Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HP hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HP software. For software products covered by HP Foundation Care, HP provides remote technical support and access to software updates and patches. HP releases updates to software and reference manuals as soon as they are made available for selected HP-supported software products for each system, processor, processor core, and end user, as allowed by HP or the original manufacturer software license. Updates for selected HP-supported third-party software products are included as they are made available from the original software manufacturer. In addition, HP Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer. You can choose from a set of reactive support levels to meet your business and operational needs.
- Product Overview
- Specification
Product Overview
| Part Number | U2JJ4PE |
| Product Short Description | HPE 1Y PW FC 24x7 wDMR BL465c G7 SVC.BL465c G7 Server Blade.24x7 HW support with DMR. 4 hour onsite response. 24x7 Basic SW phone support with collaborative call mgmt. |
| Product Line | PointNext |
| Product Family | Post Warranty Services TS |
| Product Series | Not available |
| Product Model | PW Fixed Care Pack ProLiant Blade- FC -cClass |
| PL | 96 |
| List Price(USD) | $698.00 |
Technical Specifications
Equipment
- Class of Equipment
- Servers
Header
- Compatibility
- PC
- Manufacturer
- Cisco
- Packaged Quantity
- 1
- Product Line
- HPE Foundation Care
- Model
- 24x7 Service with Defective Media Retention Post Warranty
- Brand
- HPE
Service
- Support Details Type
- Technical support
- Support Details Service Included
- Remote diagnosis
- Support Details Location
- On-site
- Support Details Full Contract Period
- 1 year
- Support Full Contract Period
- 1 year
Service & Support
- Type
- Extended service agreement
- Location
- On-site
- Service Included
- Parts and labor
- Service Availability
- 24 hours a day / 7 days a week
- Response Time
- 4 hours
Service & Support Details
- Service Availability (Hours a Day)
- 24 hours a day
- Service Availability (Days a Week)
- Monday-Sunday
- Response Time
- 2 hours