H7JX3E
HP Proactive Care Service offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work togeth .... More >
HP Proactive Care Service offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity. Should an incident occur, Proactive Care includes onsite hardware repair if it is required to resolve the issue.
- Product Overview
- Specification
Product Overview
| Part Number | H7JX3E |
| Product Short Description | HPE 5Y PC 24x7 MSA 2052 Storage SVC |
| Product Line | PointNext |
| Product Family | Non3PAR Storage Support R8 |
| Product Series | |
| Product Model | Non3PAR Storage Support R8 |
| PL | R8 |
| List Price(USD) | $11358.00 |
Technical Specifications
Equipment
- Class of Equipment
- Storage arrays
Header
- Manufacturer
- Cisco
- Packaged Quantity
- 1
- Product Line
- HPE Proactive Care
- Model
- 24x7 Service
- Brand
- HPE
Service
- Support Details Type
- Technical support
- Support Details Service Included
- Phone consulting
- Support Details Location
- On-site
- Support Details Full Contract Period
- 5 years
- Support Full Contract Period
- 5 year(s)
Service & Support
- Type
- Extended service agreement
- Location
- On-site
- Service Included
- Parts and labor
- Service Availability
- 24 hours a day / 7 days a week
- Response Time
- 4 hours
Service & Support Details
- Service Availability (Hours a Day)
- 24 hours a day
- Service Availability (Days a Week)
- Monday-Sunday
- Response Time
- 2 hours