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U2F15E

HP Proactive Care Service offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work togeth .... Más >

HP Proactive Care Service offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity. Should an incident occur, Proactive Care includes onsite hardware repair if it is required to resolve the issue.

Descripción del producto

Numero de parte U2F15E
Descripción breve del producto HPE 3Y PC 24x7 wDMR D2K DiskEnc JW SVC
Línea de producto PointNext
Familia de productos Non3PAR Storage Support R8
Producción en serie
Modelo del Producto Non3PAR Storage Support R8
PL R8
Precio de lista(USD) $3777.00

Technical Specifications

Equipment
Class of Equipment
Storage arrays
Header
Compatibility
PC
Manufacturer
Cisco
Packaged Quantity
1
Product Line
HPE Proactive Care
Model
24x7 Service with Defective Media Retention
Brand
HPE
Service
Support Details Type
Technical support
Support Details Service Included
Phone consulting
Support Details Location
On-site
Support Details Full Contract Period
3 years
Support Full Contract Period
3 year(s)
Service & Support
Type
Extended service agreement
Location
On-site
Service Included
Parts and labor
Service Availability
24 hours a day / 7 days a week
Response Time
4 hours
Service & Support Details
Service Availability (Hours a Day)
24 hours a day
Service Availability (Days a Week)
Monday-Sunday
Response Time
2 hours
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Our Technical Experts Groups
David
Ward
Networking Expert
Jason
Lee
Security Expert
Stephen
Speirs
Storage Expert
Eric
Tsang
Data Center Expert
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