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HT3P4PE

HP Proactive Care Service offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work togeth .... Más >

HP Proactive Care Service offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.In the event of a service incident, Proactive Care provides you with an enhanced call experience with access to advanced technical solution specialists, who will manage your case from start to finish with the goal of reducing the impact to your business while helping you resolve critical issues more quickly. HP employs enhanced incident management procedures intended to provide rapid resolution of complex incidents. In addition, the technical solution specialists providing your Proactive Care support are equipped with automation technologies and tools designed to help reduce downtime and increase productivity. Should an incident occur, Proactive Care includes onsite hardware repair if it is required to resolve the issue.

Descripción del producto

Numero de parte HT3P4PE
Descripción breve del producto HPE 1Y PW PC NBD MSA 2040 Storage SVC
Línea de producto PointNext
Familia de productos Post Warranty Services TS
Producción en serie
Modelo del Producto Post Warranty Services TS
PL R8
Precio de lista(USD) $1464.00

Technical Specifications

Miscellaneous (CDW)
Compatible With
HPE Modular Smart Array 2040 Dual Controller SFF Bundle, HPE Modular Smart Array 2040 FC Dual Controller SFF Bundle, HPE Modular Smart Array 2040 LFF Chassis, HPE Modular Smart Array 2040 LFF DC-power Chassis, HPE Modular Smart Array 2040 SAN Dual Controller LFF Storage, HPE Modular Smart Array 2040 SAN Dual Controller SFF Bundle, HPE Modular Smart Array 2040 SAN Dual Controller SFF Storage, HPE Modular Smart Array 2040 SAN w/o SFP Bundle Performance Tier, HPE Modular Smart Array 2040 SAN w/o SFP SFF Bundle, HPE Modular Smart Array 2040 SAS Dual Controller LFF Storage, HPE Modular Smart Array 2040 SAS Dual Controller SFF Bundle, HPE Modular Smart Array 2040 SAS Dual Controller SFF Bundle Performance Tier, HPE Modular Smart Array 2040 SAS Dual Controller SFF Storage, HPE Modular Smart Array 2040 SFF Chassis, HPE Modular Smart Array 2040 SFF DC-power Chassis
Header
Manufacturer
Cisco
Packaged Quantity
1
Product Line
HPE Proactive Care
Model
Next Business Day Service Post Warranty
Brand
HPE
Service
Support Details Type
Technical support
Support Details Service Included
Remote diagnosis
Support Details Location
On-site
Support Details Full Contract Period
1 year
Support Full Contract Period
1 year
Service & Support
Type
Extended service agreement
Location
On-site
Service Included
Parts and labor
Service Availability
9 hours a day / 5 days a week
Response Time
Next business day
Service & Support Details
Service Availability (Hours a Day)
9 hours a day
Service Availability (Days a Week)
Monday-Friday
Response Time
Next business day
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