Polycom VVX Trade Up to Microsoft Teams. For eligible VVX phones already purchased and deployed. Includes 2YR Premier and one (1) Tech Refresh phone upgrade for CCX 600. See Service Description for full T&Cs.
Three Year Hardware Replacement, Poly Elara 60 E for Voyager 4200. Headset not included. 8X5 Tier 1, NBD Advance Replace. Available only at product purchase. See Service Description for Terms/Conditions.
Three Year Hardware Replacement, Poly Elara 60 E for Voyager 5200. Headset not included. 8X5 Tier 1, NBD Advance Replace. Available only at product purchase. See Service Description for Terms/Conditions.
Three Year Hardware Replacement, Poly Elara 60 E for Voyager Focus. Headset not included. 8X5 Tier 1, NBD Advance Replace. Available only at product purchase. See Service Description for Terms/Conditions.
Three Year Hardware Replacement, Poly Elara 60 E for Voyager w/USB-A cap. Headset not included. 8X5 Tier 1, NBD Advance Replace. Available only at product purchase. See Service Description for Terms/Conditions.
Limited Lifetime Hardware Replacement, Polycom Trio Visual+ CODEC
ONLY. Provides 8X5 Tier 1 and 10 day Return to Factory (RTF) parts replacement. See Service Description for Terms and Conditions. MSRP/phone..
RealConnect for Office 365. Enterprise User License, 4000-4999 licenses.
Pre-paid 1yr plan effective on service commitment. Service includes premier support. No cancellation or reduction of the plan or scope allowed.
Elite Software Service, One Year, RealConnect for Office 365. Enterprise User License, 4000-4999 licenses. Can ONLY be purchased with RealConnect pre-paid base service 4870-09900-612..
Polycom Advantage Software Service, One Year, RealConnect for Office
365. Enterprise User License, 2000-2999 licenses. Can ONLY be purchased with RealConnect pre-paid base Premier service 4870-09900- 603..
Polycom Device Management Service.Per Audio Device Managed,pre- paid 1-yr plan effective on service commitment. Service includes Prem support.Device maintenance not included.No cancellation or reduction of the plan or scope allowed.(Qty 1-9,999 only).
Remote Implementation for Media Suite Virtual Edition - Records 2 SIP/H323 calls, up to 1 streamed live or encoded. Includes self- service recording and VCM portal; 250 (live/VOD) viewer streams..
Onsite Installation, RealPresence Clariti. Single instance. Perpetual.
Network installation of RealPresence Clariti SW and licenses in customer environment. Further configuration will require purchase of additional services..
Onsite Installation, RealPresence Clariti, single instance. Term License.
Network installation of RealPresence Clariti SW and licenses in customer environment. Further configuration will require purchase of additional services..
Onsite Implementation, RPCS 1831; IP and ISDN. Available to existing RealPresence Clariti customers only. Onsite SW installation and licensing, one (1) RPCS 1831 and addition of RPCS to existing MCU pool..
Group Series ISDN Gateway installation, Onsite. Includes both
installation of one (1) ISDN Gateway module, and installation of one (1) single-screen Group Series (42" or less)..
Onsite activation of Soft Blade on 1 additional RPCS out of business hours. Includes planning, onsite activation, testing of up to 2 Soft Blades on 1 additional RPCS. Must be ordered with 4870-18005-006..
Service Reactivation Fee, Group 500-720 Media Center 2RT42. Includes:
Stand, Group 500-720 codec, rmt, MicArray, EagleEye IV-12x camera, 2- 42" 1080p LED display, for product more than one year out of support coverage.
Service Reactivation Fee, Group 500-720 "Eyeless" Media Center 2RT42.
Includes: Stand, audio system, Group 500-720 codec, rmt, MicArray, 2- 42" 1080p LED display, for product more than one year out of support coverage.
Premier Onsite, One Year, EagleEye Director bundle/RealPresence Group
Series. Includes 1 GS 500 (7200-63430-001) and 1 EagleEye Director
(7200-69180-001).
Upgrade from Polycom Touch Control panel to RealPresence Touch. Must verify compatibility with current infrastructure versions. Additional infrastructure upgrade services will require separate orders..
Polycom 8x5 Technical Support, One Year, Polycom Trio VisualPro/EagleEye Cube HDCI Collaboration Kit. Incl: VisualPro, EE Cube HDCI camera. Excludes Trio 8500/8800. See Service Description for Terms and Conditions. MSRP/phone..
Premier Software Service 8X5, Three Year, Polycom One Touch Dial App,
Add-On Instance. Supports an additional 500 clients. Must have support on original 500 instance..
Classic - Premier, One Year, Video Dual Manager 400 platform. Virtual DMA/Resource Mgr with appliance server. Up to 100 devices on RM and 50 concurrent calls on DMA, no redundancy. Separate API licenses..
Service re-act fee, Poly Medialign GS500 Incl wall secured stand, choice of ft panel, sngl 86" 4k display, EEDII, GS 500 codec, 1x mic array, rmt control, stereo spkrs, install hw, 1080 & MSFT lics, for product one year or more out of support coverage.
Service Reactivation Fee, Group 500-720 "Eyeless" Media Center 1RT84.
Includes: Stand, audio system, Group 500-720 codec, rmt, MicArray, 1- 84" 1080p LED display, for product less than one year out of support coverage.
Premier, Three Year, RealPresence Group Convene (7200-52850-001)
plus RealPresence Group Series 500-720p with EagleEye Acoustic (7200- 63550-034) Bundle.
Partner Premier, Three Year, RealPresence Group Convene (7200-52850-
001) plus RealPresence Group Series 500-720p with EagleEye Acoustic (7200-63550-034) Bundle.
Premier Software Service 8X5, One Year, Media Suite Virtual Edition - Records 2 SIP/H323 calls, up to 1 streamed live or encoded. Includes self-service recording and VCM portal; 250 (live/VOD) viewer streams..
Service re-activation fee, Poly Medialign 65 2nd display. Including wall secured stand, choice of front panel and single 65" 4k display, for product less than one year out of support coverage.
Premier, Three Year, Group 700-720 "Eyeless" Media Center 2RT65.
Includes: Stand, audio system, Group 700-720 codec, rmt, MicArray, 2- 65" 1080p LED display.
Partner Premier, Three Year, Group 700-720 "Eyeless" Media Center
2RT65. Includes: Stand, audio system, Group 700-720 codec, rmt, MicArray, 2-65" 1080p LED display.
Relocation of one Group Series endpoint from one location to another.
Transport must be provided by customer as per Service Description. On- site work must be completed within Polycom business hours. OOH requires uplift SKU 4870-01063-002..
Relocation of one Medialign endpoint from one location to another.
Transport must be provided by customer as per Service Description. On- site work must be completed within Polycom business hours. OOH requires uplift SKU 4870-01063-002..
