Categories | SMARTnet Software & support only |
Cisco Service Code | SW |
HW replacement with engineer | N/A |
With IPS | No |
Hardware Replacement | No |
Hardware Installed | N/A |
Hardware SLA | N/A |
Cisco TAC Support | Yes (24x7) |
Software Access | Yes |
Cisco.com resources | Extended access |
IPS Signatures (as available) | No |
Minor Upgrades | No |
Major Upgrades | No |