OnSite Workspace Design, Large Group. Provides customer consulting
expertise to produce one (1) design document to guide installation of Polycom products into a space for up to 16 people. Travel for one person included. Does not include installation..
Mounting bracket for RealPresence Group 300 and 500. Allows EagleEye camera and codec to be mounted together. Recommends use of 2215-68675-001 mounting bracket for wall/display mounting..
Mounting bracket for RealPresence Group 3x0 and 500. Allows EagleEye
camera and codec to be mounted together. Update for stacking of EagleEye Producer. Recommends use of 2215-68675-001 mounting bracket for wall/display mounting..
Polycom Cisco TMS Address Book Sync App. Simplifies Cisco to Polycom
migration by synchronizing TMS address book with RPRM address book. SW Supt Reqd. See Solution Notes..
Polycom Easy Schedule App for Lotus Notes. Scheduling plug-in for Lotus Notes to simplify scheduling of Polycom conferences. App SW & Install on one PC. SW Supt. Reqd. See Solution Notes..
Polycom Easy Schedule App for Google Calendar. Scheduling plug-in for Google Calendar to simplify scheduling of Polycom conferences. App SW & Install on one PC. SW Supt. Reqd. See Solution Notes..
Polycom Easy Schedule App for Web calendars. Scheduling plug-in for web browser-based calendars to simplify scheduling of Polycom conferences. App SW & Install on one PC. SW Supt. Reqd. See Solution Notes..
Polycom Easy Schedule for Lync App. Scheduling plug-in for Lync/SfB Online users with Outlook to schedule conferences via SfB/Lync provisioned server to provide a RealConnect experience. App SW & Install on one PC. SW Supt. Reqd. See Solution Notes..
Polycom Touch for HDX App, Starter Kit. Includes web/app portal and three (3) device licenses of Touch for HDX App for use w/HDX room systems; requires tablet device-not included. SW Supt Req'd. Use 6867-08514-101 for add'l devices. See Solution Notes..
Pilot Migration for SfB Enterprise Voice. This Project will conduct a SfB Enterprise Voice Pilot for a pilot group of up to 25 users and provide tier 3 support to the pilot group for a pilot period of seven (7) days.
7YRHW ext cov, Trio8300 Coll kit. Incl Trio8300, Vis+, EE mini cam w/NBD adv part replcmnt. Covers liq/food spills & damage due to drop/fall. Excl:fire, intentional damage, normal wear, cosmetic, theft, or loss. Req 100% cov on all dvcs. DaaS Progam only.
RealPresence Endpoint Migration Service, up to 50 additional video
endpoints with Outside Normal Business hours Migration Activities. (see Service Description for specific details, must be purchased with part code 6867-08278-002).
This Adoption Service provides consulting, best practices, and guidance to help Customers be successful when they deploy Lync Enterprise Voice Services. The Project team defines the awareness, pilot and training, and helpdesk and operations planning.
7YR HW extended coverage, Trio 8500/8800 w/NBD adv replacement. Covers liquid/food spills & damage due to drop or fall. Excludes:fire, intentional damage, normal wear, cosmetic, theft, or loss. Req 100% coverage for Trio phones. Only avail w/DaaS Program.
Envisioning Service. Service is intended to capture the Customer's
collaboration-enabled business workflows and propose a path toward a new target architecture and/or unified communication usage model. Travel not included..
Poly Envisioning for Microsoft Teams. Service helps customers understand Microsoft Teams capabilities, features and workloads to develop a Teams solution to meet business, performance and reliability objectives of the company. Travel not included..
Network Monitoring Tool, Three Year, R400 10G rack appliance based measurement point kit. Includes appliance, base license with (40) WAN and (100) LAN Path capability, AppView, FlowView..
One time Setup of "typical" LDAP/AD/SSO for Media Manager Hosted (non-shared) Edition - 8,000 users (6867-00069-080). May be add'l fee if VPN or special LDAP/AD provisions are req (this will be scoped/quoted as consultation)..
One time Setup of "typical" LDAP/AD/SSO for Media Manager Hosted (non-shared) Edition - 12,000 users (6867-00069-120). May be add'l fee if VPN or special LDAP/AD provisions are req (this will be scoped/quoted as consultation)..
Installation, Voice End Point, Up to 4 VVX or Trio w/out Visual+. Provide
physical installation of Endpoint for Customers who are migrating a group of users to a new call server at one site..
RealPresence Analytics Service - One (1) Year subscription. For up to 500
hardware endpoints and up to 2000 software endpoints, registered to RealPresence Platform..
OnSite Workspace Design, Medium Group. Provides customer consulting
expertise to produce one (1) design document to guide installation of Polycom products into a space for up to 8 people. Travel for one person included. Does not include installation..
HealthCheck for Clariti, Essentials. Poly will assess the current solution and provide a remediation plan to optimize Customer's topology, configurations, and workflows based upon Clariti deployed in a single data center..
Solution Design Essentials, Clariti. Poly will produce a solution design to guide deployment of Clariti for one Data Center. One SKU must be ordered per Clariti Data Center. Travel not included..
VVX QuickStart Service - 10 Use Cases. Provide best practices to jump start Customer's understanding of Use Cases, Voice Features, VVX Provisioning, and Management. Setup a Provisioning Server, Provision up to 10 Use Cases. Up to 3 days OnSite..
7YR HW extnd covrg, Poly Trio C60. w/NBD adv part replcmnt. Covers liquid/food spills & damage due to drop/fall. Excludes:fire, intentional damage, normal wear, cosmetic, theft, or loss. Req 100% covrg for all dvcs. Only avail w/DaaS Progam..
7YR HW Replacement for Trio 8500/8800 Collaboration Kit with next business day advanced part replacement. Price per Collaboration Kit. Only available with DaaS Program..
Workspace Design, Room Remediation Plan. Onsite. Provides customer
with Polycom consulting expertise to produce one (1) Room Remediation Plan to support implementation of one Immersive Telepresence unit. Travel to site is included..
RealPresence Platform Upgrade Service of one (1) infrastructure product. See RPP Upgrade Service Description for details. This SKU should be used for an out of hours (OOH) upgrade of one infrastructure device..
Deployment for O365 SfB Hybrid Standard. Planning, implementation
and validation of O365 SfB Hybrid to support MSFT Voice Services with CloudPBX and PSTN Conferencing.
Deployment for O365 Azure Active Directory Connector Standard. Planning, implementation and validation of MSFT Azure AD Connector to support MSFT Voice Services with CloudPBX and PSTN Conferencing.
Headset Wireless Density Study, add on; Up to 10 Additional open office spaces. Analyze areas based on floorplans to assess where threshold of DECT or Bluetooth frequency is saturated to the point where audio quality is affected. 6867-08654-010 required.
PLCM TouchPlus App. Unified user interface for PLCM & Cisco devices calendaring. Leverages RPTouch. Req OneTouch Dial workflow server sold separately. Intl offering has Skype for Business UI. App SW & Install on one PC. SW Supt. Reqd. See solution notes..
7YR HW extended coverage, SSIP 7000 w/NBD adv replacement. Covers liquid/food spills & damage due to drop or fall. Excludes:fire, intentional damage, normal wear, cosmetic, theft, or loss. Req 100% coverage for SSIP 7000 phones. Only avail w/DaaS Program.
3YR HW Replacement for available VVX Phones, or expansion modules with next business day advanced part replacement. Price per phone or expansion module.
RealPresence Analytics Service - One (1) Year subscription. For up to 400 hardware endpoints and up to 1600 software endpoints, registered to RealPresence Platform..
RP Migration Service for Video Dual Manager 400 to RPRM and DMA
Appliance or Virtual Edition, during normal business hours. DMA and RPRM HW and SW, and/or VE Software, sold separately.
RealConnect Migration from Phase 5 to Phase 5.1 topology. This Service
applies to customers who have a Clariti or RPP platform and operational RC Phase 5 topology migrating to RC Phase 5.1 topology to support RP Clariti interoperability with SfB Online.
1 year of RealPresence Media Manager Hosted (non-shared) Edition - 500 concurrent users w/ 250Gb transfer & 25Gb storage (overage billed as incurred), LDAP/AD/SSO for typical configs. May also be billed mthly or qrtlry. Requires setup fee..
RealPresence Endpoint Migration Service, up to 50 additional video
endpoints. (see Service Description for specific details, must be purchased with part code 6867-08278-001 ).
RealPresence Platform Upgrade Remote Service of one (1) infrastructure product. See RPP Upgrade Service Description for details. This SKU should be used for an out of hours (OOH) upgrade of one infrastructure device..
RPP Upgrade Integration to Lync or SfB. Integrates RPP with
RealConnect to Microsoft Lync 2013 or SfB using the same Design as the Lync 2010 integration..
RealPresence Remote Endpoint Migration Service, 1-50 video endpoints when done with a new infrastructure implementation after normal bus hrs. Must be purchased with the applicable infrastructure impl SKU..
Project Managed End Point Deployment. Service is priced per endpoint
and includes one global project kick-off meeting, project plan, site readiness, and status updates. A separate installation order will be required for each endpoint installation..
Advanced Implementation, Voice End Point, up to 40 VVX or Trio w/out
Visual+. Provide Project Management, Planning, Provisioning, and Installation of Endpoints for Customers who are migrating a group of users to a new call server at one site..
Polycom One Touch Dial App, High Availability. Second instance of OTD App to support High Availability mode. App SW & Install only. SW Supt. Reqd. See Solution Note..
One time Setup of "typical" LDAP/AD/SSO for Media Manager Hosted (non-shared) Edition - 4,000 users (6867-00069-040). May be add'l fee if VPN or special LDAP/AD provisions are req (this will be scoped/quoted as consultation)..
Professional Services O365 Service & Support SmartStart includes 1-year
Polycom Premier Lync Technical Support and 1-yearPolycom Premier RPP Integration Support.
Basic Adoption Consulting for Teams. Includes 1 remote day workshop to set goals, scope & provide packaged resources. Provides a 1 remote day follow up to assess & measure adoption success metrics. Travel not included.
7YR HW Replacement for Trio8300 Collab kit. Incl: Trio 8300, Visual+, EE mini camera with next business day adv part replacement. Price per phone or expansion module (See Service Description for available models). Only available with the DaaS Program..
RealPresence Analytics Service - One (1) Year subscription. For up to 300
hardware endpoints and up to 1200 software endpoints, registered to RealPresence Platform..
Workspace Design, Room Remediation Plan. Remote. Provides customer
with Polycom consulting expertise to produce one (1) Room Remediation Plan to support implementation of one Immersive Telepresence unit. Travel Not included..
RealPresence Endpoint Upgrade Service.Up to fifteen (15) Polycom
supported video endpoints. Service delivered from one designated Customer location.(All details and requirements in the service description).
OnSite Workspace Design, Small Group. Provides customer consulting
expertise to produce one (1) design document to guide installation of Polycom products into a space for up to 4 people. Travel for one person included. Does not include installation..
Advanced Implementation, Voice End Point, up to 8 Trio w/Visual+ at
one Site. Provide Project Management, Planning, Provisioning, and Installation of Endpoints for Customers who are migrating a group of users to a new call server at one site..
RPRM Migration for Voice Endpoints, Basic: Best Practices and Migration
of up to 10 Sites, 10 Groups, and 25 Endpoints from FTP/HTTP/HTTPS/EventZero to RPRM.
RealPresence Remote Endpoint Migration Service, 1 to 50 additional video endpoints after normal business hours. Must be purchased with part code 6867-EPMGOOH-001..
Prepaid Block of 500 hours for API business application software development services (app consulting, app design, SW development, testing, app implementation and troubleshooting) over the course of 6 months from purchase..
Polycom Conference Control App, Lite. Monitor up to 30 active/inactive conferences and support for up to 30 concurrent users. App SW & Install only. SW Supt. Reqd. See Solution Notes..
