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U7BW4E

HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components ne .... More >

HP Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.Each HP Proactive Care Service level includes problem prevention and incident management support for hardware and software products. For each HP Proactive Care Service level, HP provides all the core problem prevention service features.

Product Overview

Part Number U7BW4E
Product Short Description HPE 5Y PCA CTR wDMR DL380 Gen9 SVC
Product Line PointNext
Product Family Volume Compute Services 96, 62
Product Series Volume Compute Services 96, 62
Product Model Volume Compute Services 96, 62
PL 96
List Price(USD) $30517.00

Technical Specifications

Equipment
Class of Equipment
Servers
Header
Compatibility
PC
Manufacturer
Cisco
Packaged Quantity
1
Product Line
HPE Proactive Care
Model
Call-To-Repair Service with Defective Media Retention
Brand
HPE
Service
Support Details Type
Technical support
Support Details Service Included
Phone consulting
Support Details Location
On-site
Support Details Full Contract Period
5 years
Support Full Contract Period
5 year(s)
Service & Support
Type
Extended service agreement
Location
On-site
Service Included
Parts and labor
Service Availability
24 hours a day / 7 days a week
Repair Time
6 hours
Service & Support Details
Service Availability (Hours a Day)
24 hours a day
Service Availability (Days a Week)
Monday-Sunday
Repair Time
6 hours
Response Time
2 hours
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