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U2HJ9E

HPE Foundation Care 24x7 Service — offers 24x7 service, including on Hewlett Packard Enterprise holidays, with a four-hour on-site response time for hardware and a two-hour response time for software.

Product Overview

Part Number U2HJ9E
Product Short Description HPE 3Y FC 24x7 DL560 w/IC SVC.ProLiant DL560 Gen8 with IC.24x7 HW support. 4 hour onsite response 24x7 SW phone support and SW Updates for eligible SW.
Product Line PointNext
Product Family Volume Compute Services 96. 62
Product Series Not available
Product Model Fixed Care Pack ProLiant - FC - HW Support
PL 96
List Price(USD) $2364.00

Technical Specifications

Equipment
Class of Equipment
Servers
Header
Compatibility
PC
Manufacturer
Cisco
Packaged Quantity
1
Product Line
HPE Foundation Care
Model
24x7 Service
Brand
HPE
Service
Support Details Type
Technical support
Support Details Service Included
Remote diagnosis
Support Details Location
On-site
Support Details Full Contract Period
3 years
Support Full Contract Period
3 year(s)
Service & Support
Type
Extended service agreement
Location
On-site
Service Included
Parts and labor
Service Availability
24 hours a day / 7 days a week
Response Time
4 hours
Service & Support Details
Service Availability (Hours a Day)
24 hours a day
Service Availability (Days a Week)
Monday-Sunday
Response Time
2 hours
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