Proactive Engineering Resource Platinum Service. This service provides on-site Alcatel-Lucent Professional Services for five (5) consecutive days per month by customer appointment. Appointments must be made a minimum of three (3) weeks in advance). Travel and expenses are included with this service..
Proactive Engineering Resource Gold Service. This service provides on-site Alcatel-Lucent Professional Services for five (5) consecutive days per quarter by customer appointment. Appointments must be made a minimum of three (3) weeks in advance). Travel and expenses are included with this service..
Network Management Customization Service. This service provides installation and configuration of a network management system. The service includes. but is not limited to. configuration of manageability parameters of Alcatel-Lucent hardware platforms. configuration of NMS to report customer-defined events. and configuration of NMS to manage Alcatel-Lucent hardware platforms. Travel and expenses are included..
This service provides expertise in the development of hardware and/or software for Communications or Network related solutions not defined within the Alcatel-Lucent Enterprise's standard offerings..